Nuova Espresso Services only use qualified and fully trained technicians employed by us.
SERVICE / REPAIR & PARTS
| MACHINES | GRINDERS | • Astoria | • Eureka Grinders | • Bezzera | • Gino Rossi Grinders | • Boema | • Mazzer Ginders | • Brasilia | • Cimbali | • Faema | • Nuova Simonelli | • San Marino | • Wega |
NOTE: We can supply other brands on request
Once we receive a service call, one of our qualified technicians will have a chat on the phone to discover the nature of the problem before sending someone to the site.
Sometimes there is a simple fault that, with guidance, the customer can resolve themselves. If this can be achieved it saves both the customer and ourselves time and money.
If the problem cannot be resolved over the phone, we aim to get to the customer as soon as possible.
Most problems can be fixed onsite but if the machine needs more extensive work on it, we will need to repair the machine back in our workshop. We will quote and tell you if we feel the cost of repairing the machine is greater than it's worth.
"A COFFEE SHOP WITHOUT A COFFEE MACHINE, WILL NOT BE IN BUSINESS FOR LONG"